We provide consulting service and custom software development company for Oracle Billing and Revenue Management and the Oracle communications stack. Our industry and product expertise was developed through real-world experience on many customer projects. We look forward to working with your team and building a long-term mutually beneficial partnership. 

Oracle BRM Implementation and Upgrade

Multiple environment installation enables the development team to get a quick start and to work simultaneously on multiple instances of the system. It is also extremely useful for Q/A and on-going production support. Our personnel have performed many Portal Infranet upgrades for our clients. We can help you to analyze your existing implementation and chart the best upgrade course.

Configuration, Build and Release Management

Perhaps, there is no single more important task that can make or break any enterprise software implementation. A configuration management and bug tracking system are vital to any significant software project.

Deployment Planning & Support

Oracle BRM is a multi-tier multi-platform application. It can run on a single desktop. It can scale up to some of the most powerful enterprise servers available today on the market. What is your optimal configuration? We can assist you to find the answer.

Subject Matter Expertise, Design & Architecture Overview

 Organizations entrust large scale enterprise application implementations to major system integrators with broad range of resources and expertise. We can help the SI to keep a quality focus on the billing system to make sure billing functionalities and performance are not overlooked.

Enterprise Application Integration

We understand that no application exists stand-alone in today enterprise environment. If you need to integrate Portal Infranet to your existing infrastructure, for example to enable single sign-on or integrate with ERP systems, we can help you to identify the best approach.

Multi-country Multi-currency Implementation

Out-of-the-box Oracle BRM supports multiple currencies, but the system design and configuration can be a tricky process, especially if you want to implement different pricing structures & product catalogs for different international markets. Here again we bring our experience in dealing with system design for international markets with multiple currencies, pricing and applicable tax laws.

Credit Card Gateway Configuration & Certification

Oracle BRM provides default credit card interface to Paymentech, a major US payment processor & subsidiary of JP Morgan Chase. Paymentech requires certification test for each supported currency before production launch. We will make your certification process as smooth as possible. And if you decide to go with a different payment processor, we can help you to create your own credit card gateway.

Payment Card Industry Compliance

Major credit card associations including Visa, Mastercard and American Express have jointly developed security standards for card holder information. These standards are now collectively known as the Payment Card Industry (PCI) Data Security Standards. The principal concern of PCI is the protection of cardholder information wherever it may reside. Merchants and service providers found to be non-compliant with the PCI requirements may be subject to substantial fines and penalties. Is your billing and revenue management system PCI compliant? What does it take to ensure the protection of your customers sensitive data?

Conversion Planning, Execution and Support

One of the most time consuming tasks is conversion of customer data from the existing billing system into the new one. This task requires carefully planned activities to ensure data integrity and limit performance impact. Conversion can be done via custom tailored scripts or by purchasing a separate conversion kit from Oracle. Based on the volume of your existing customer base we will recommend a suitable conversion strategy.

End-User Training Support

Last but not least, how do you go about training your end users? The people who will use the system every day to keep track of your organization revenue? If they are not sufficiently trained to work with the new system, then no amount of vendor sale pitch and/or system integrator’s spin can guarantee your return on investment in the new billing system. It is crucial to have training efforts planned and executed in parallel with the implementation project.